Packaging in Time respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit packagingintime.com, request a quote, contact our team, or purchase our products and services.
Information We Collect
We may collect information you provide directly to us, including:
• Name, company name, email address, phone number, shipping address, and billing information.
• Quote and order details, including box dimensions, quantities, materials, finishes, artwork requirements, and delivery preferences.
• Files, logos, images, designs, and other artwork you submit for a quote, proof, or production.
• Messages, feedback, and communications you send to our sales or support teams.
We may also collect limited technical information automatically, such as your device type, browser type, IP address, pages visited, approximate location, referral source, and interactions with our website. This information may be collected through cookies, analytics tools, and similar technologies.
How We Use Information
We may use your information to:
• Prepare quotes and process orders.
• Communicate about your inquiry, artwork, proof, payment, production, shipping, or support request.
• Produce and deliver custom packaging products.
• Improve our website, products, services, and customer experience.
• Prevent fraud, protect our business, and comply with legal obligations.
• Send promotional messages or newsletters when permitted by law and subject to your communication preferences.
How We Share Information
We may share information only when reasonably necessary to operate our business, including with payment processors, shipping carriers, production partners, technology providers, professional advisers, and government authorities when required by law.
We do not sell personal information for money. We do not share mobile phone numbers or SMS consent with third parties for their own marketing purposes.
Cookies and Analytics
Cookies help our website function, remember preferences, understand visitor activity, and improve performance. You may adjust browser settings to block or delete cookies; however, some website features may not work properly if cookies are disabled.
Marketing Choices
You may opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us at [email protected]. Even if you opt out of marketing communications, we may still send service-related messages about quotes, orders, payments, production, or delivery.
Data Retention and Security
We retain information for as long as needed for the purposes described in this policy, including order fulfillment, recordkeeping, dispute resolution, and legal compliance. We use reasonable administrative, technical, and physical safeguards to protect information, but no internet transmission or storage system can be guaranteed completely secure.
Your Rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or information about the personal data we hold about you. To submit a request, contact us using the details below. We may need to verify your identity before responding.
Third-Party Links
Our website may link to third-party websites or services. We are not responsible for their privacy practices. Please review the privacy policy of any third-party site you visit.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle personal information, contact:
Packaging in Time
1500 N Grant St, Ste R
Denver, CO 80203
Email: [email protected]
Phone: +1 720-986-1233